webonwhatsapp.com

Unofficial guide. Not affiliated with WhatsApp or Meta.

  1. WhatsApp Web guide
  2. Free tools
  3. Auto-reply menu generator

Free tool

WhatsApp auto-reply menu generator

Tell it what kind of business you run and get a complete "reply 1 for..., 2 for..." menu. Add, remove and rewrite the options, then try it in a chat like a customer would. Like it? Get it as your own bot for $29.99, once.

Bot Studio

Set up your customer experience

Build the menu, prices and availability your customers will use. Your preview updates as you work.

Nothing leaves your browser

Step 1 of 5

6 Get it answering for you

Your menu, as your own bot

  • Answers customers exactly like the preview in step 5, day and night
  • One-time fee, no recurring costs. Yours to keep
  • 30 days of support included: change your menu as often as you like, with help getting it live
  • Runs on your own accounts: we never see your customers' messages

$29.99once, no subscription

Secure checkout at Gumroad, which adds sales tax or VAT where it applies. Your download is built with the menu above. Terms and refunds · Customer portal

Good to know: the bot needs a number that is not open in the WhatsApp app (most owners use a second one) and about an hour of setup with our guide. Meta's own fees only start above 1,000 replies a month. More answers

What makes a menu work

  • Four or five options, no more. The list has to fit on a phone screen without scrolling. Everything else goes through "talk to a person".
  • Always offer a person. WhatsApp expects businesses to give customers a way to reach a human, and customers who feel trapped in a menu stop answering.
  • Put the most-asked thing first. Look at your last fifty chats; the order of the menu should follow what people actually ask.
  • Say how fast you reply, and keep the promise. A menu that ends in silence is worse than no menu.

To bring customers into the menu, put a chat button on your website or a click-to-chat link in your bio.

The free route: by hand in the WhatsApp Business app

You can type a menu like this into the free WhatsApp Business app yourself. Everything sits in the Tools tab: your menu under Greeting message, the same text under Away message with the schedule Outside of business hours, and one Quick reply per option. In a chat you type / and pick the reply that matches the customer's choice; this also works on WhatsApp Web.

What the free app does not do: it cannot read "2" and answer by itself. The greeting and the away message are automatic, every reply to a menu choice is one tap by you, and the phone with the Business app has to be online. Answers that go out on their own need a bot: your own for $29.99, or a monthly platform from the chatbot guide.

Questions people ask

What do I get for $29.99?

Your menu as a working bot that you own. The download is built for you the moment you have paid, with the menu you made above already inside: the bot file, a step-by-step setup guide, a licence and support instructions. It runs on a free Cloudflare account and a Meta developer app that are both yours, so nobody else, including us, sees your customers' messages. Support by e-mail is included for 30 days.

How do I get my download?

Press Buy: your menu is saved, the checkout opens in a new tab, and this page turns into your personal download link as soon as the payment is confirmed. Closed the page? Your Gumroad receipt has a licence key; enter it under "I already bought" or on the download page and you are back at your bot.

Are there really no recurring costs?

Not from us: you pay once and the bot stays yours, with no subscription. Cloudflare's free plan covers a small business. Meta charges nothing for the first 1,000 replies per number per month (a rule in force since 1 October 2026; before that all replies were free) and a small fee per reply above that.

Can I change my menu after buying?

Yes. For 30 days after your purchase you change it as often as you like: adjust the menu above, choose "I already bought", enter your licence key and download the bot again. After that the bot keeps running, your download keeps working, and you can still edit the menu by hand; the setup guide shows how.

Can it take bookings?

Not the $29.99 download: that is the menu bot, which answers questions, quotes your prices, asks for the details you need and notifies you. Bookings are the assistant — the version we set up and run for you, with your own calendar connected, so it offers times that are really free, books one and hands the conversation to a person when someone is there. You can try exactly how that conversation goes in the preview above, under Availability. It is in preparation and not on sale yet; write to info@airtimemedia.eu if you want to be told when it is.

Can I keep my current WhatsApp number in the app?

Yes, and most owners do. The bot needs a number that is not open in the WhatsApp or WhatsApp Business app, so it usually gets a second number, and it hands customers who want a person over to your existing one.

Related guides